1. Create Users via Admin > User Maintenance (Only the Super Administrator is created when data is migrated).
Please ensure you enter the email in lower case and enter a password at least 8 characters long with a capital and a number.
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2. Ask users to log in and update their password and set up their 2FA
3. Set up Admin> Site Details
- Enter Deputy, Site Name, and address.
- If you reconcile using a bank file, select the Bank File type for automatic reconciliation. The correct type can be found in your current Caspar system under System Maintenance > Manager Options > Site Details > Bank Upload Type.
- Set GDPR retention years and parameters
- Set capital threshold values in the ‘Client Valuation Threshold Settings’ section
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4. Admin > Site Details > Online Banking Options
- Ensure the ‘Exclude Transaction Method from match transaction process’ option is ticked
5. Check Transaction Tolerances (Ideally this should be carried out in the current Caspar system before the live migration, so data migrates)
- Ensure all Transaction Types have a date tolerance, the day tolerances ( +/- ) for any transaction that could potentially be weekly should not total more than 6 days.
- Ideally value tolerances should also be updated, especially if none are present for DWP transaction types.
6. COP Forms
- Upload your customised PDF Legal Documents (COP forms) via Admin > Data Maintenance > Templates > Document Templates
- Assign uploaded documents to workflows via Admin > Data Maintenance > Templates > Legal Templates
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7. OPG Forms
- Upload your customised PDF OPG templates via Reports > OPG Reports > Replace Document (See Legal
8. Diary – if your site has not previously used the diary you will need to action the following for each caseworker
- Go to Admin > Data Maintenance > Personnel Profiles
- Filter the list by caseworker
- Select each caseworker by clicking on the 3-dots to edit
- Tick the ‘Diary Action by’ check box
- Ensure personnel name matches that of the associated user account.
- Save
- Repeat for all caseworkers needing to utilise the diary
9. Fees (If used)
- If you use the fee module, please check that the correct next fee calculation period is set under Admin > Data Maintenance > Fees Controls
- Once dates are confirmed click Set Data in the Fee Controls page.